Your privacy, respected

This Privacy Policy explains how Dedicated Tunes (“we,” “us,” or “our”) collects, uses, and protects the information you share when you use our website and order a custom song. By using our service, you agree to the practices described below.

1. Information we collect

We only collect what we need to create your song and deliver it to you:

• The details you provide in the quiz — the recipient’s name and relationship, the occasion, the story and memories you share, and your preferences for genre, voice, mood, and language.
• Contact information — the email address you give us so we can deliver your song and send order updates.
• Payment information — processed securely by our payment provider. We never see or store your full card details.
• Basic usage data — anonymous information about how our site is used, to help us improve it.

2. How we use your information

We use the information you share to:

• Write and produce your personalized song.
• Deliver your song and host it on a private page created just for you.
• Send you order confirmations, delivery notices, and revision updates.
• Respond to your questions and support requests.
• Improve the quality of our songs and our service.

We do not sell your personal information, and we do not use the story details you share for any purpose other than creating your song.

3. How your song is created

Your song is produced using a combination of people and AI technology. The details you provide are processed to generate lyrics and music in the style you choose, with human oversight of the final track. We do not use your personal story to train public AI models.

4. Keeping your song private

Every song is hosted on its own private, unlisted page. It is not shared publicly or listed anywhere. Only people you choose to send the link to can hear it.

5. Sharing with third parties

We share information only with trusted providers who help us operate our service — for example, our payment processor, email delivery provider, and hosting infrastructure. These providers may only use your information to perform services on our behalf, and are bound to keep it confidential.

6. Data retention

We keep your order details and song for as long as your private song page is active, so you can return and listen or download your track. You may ask us to delete your personal information at any time, subject to any legal obligations we have to retain certain records.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To exercise any of these rights, email us at the address below and we’ll help.

8. Cookies

We use a small number of cookies to keep the site working, remember your progress through the quiz, and understand how the site is used. You can control cookies through your browser settings.

9. Children’s privacy

Our service is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will remove it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Significant changes will be communicated where appropriate.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, email us at hello@dedicatedtunes.com and we’ll get back to you shortly.